Cat Adventure - Account and data deletion
Last updated: 2026-09-07
This page explains how to delete a Cat Adventure (Lukeverse) account and related data.
Uninstalling the app from your phone does not delete the cloud save on the server. To delete it completely, use one of the methods below.
Method 1. Delete in the app (recommended, immediate)
1) Open Cat Adventure → Home settings
2) Confirm you are signed in with Google
3) Choose “Delete account & data”, read the notice, and confirm
4) The account identifier, email, and cloud save are deleted from the server immediately. Chat messages sent by the account and the block/report records are also deleted. The local save on this device is erased and the game resets.
Method 2. Email request
Email help@lukeverse.com with the following:
- Subject: Cat Adventure account deletion request
- The Google account email you used to sign in
We process requests within 30 days and reply with the result. (Weekdays 10:00–18:00 KST)
If you delete only by email, the local save may remain on the device; uninstall the app or use “Delete account & data” in the app to clear it.
Deleted immediately
- Account identifier, session token
- The full cloud save stored on the server
- Email kept at sign-in (if any)
- Chat messages sent by the account, and the block and report records
- When deleted in the app: local save on this device
Kept after deletion
In-app purchase records (product ID, purchase ID, receipt hash, account identifier) are kept for 3 years under applicable e-commerce consumer-protection law, then destroyed. We do not store payment instrument details such as card numbers.
Promo-code redemption records (code, account identifier, time) are kept so the same account cannot reuse a code.
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